Frequently Asked Questions

Yes! Basic membership is completely free. You can create a profile, browse other users, send messages, and use video chat features at no cost. We may offer premium features in the future, but the core service remains free for all Calgary residents.

Our built-in video chat allows you to connect face-to-face directly through your browser. Simply click the video icon on any user's profile or within a chat conversation. You'll need to allow camera access when prompted. Video chats are private between you and the other person and are not recorded.

We take privacy seriously. Your email and sensitive data are never shared publicly. We use encryption for data transmission and follow industry best practices for security. You control what appears on your profile and can delete your account at any time. Review our Privacy Policy for detailed information.

If someone makes you uncomfortable or violates our terms, you can block them directly from their profile or chat window. To report serious issues, use our contact form and select "Safety Concern." Our moderation team reviews all reports within 24 hours and takes appropriate action.

While we focus on connecting Calgary locals, you don't need to be physically in Calgary to sign up. However, our matching algorithm prioritizes users in the Calgary area, so being local or planning to visit Calgary will help you get the most relevant matches.

To delete your account, go to your profile settings and select "Delete Account." This permanently removes all your data from our system. Please note that once deleted, your account cannot be recovered.

Absolutely! Our platform is fully responsive and works on any device with a web browser—smartphones, tablets, or desktop computers. No app download required. The experience is optimized for mobile, making it easy to chat on the go.

Your safety is our priority. If someone behaves inappropriately, immediately block that user and report the incident through our contact form or use the in-chat reporting feature. Provide as much detail as possible, including usernames, dates, and screenshots if available. We investigate all reports seriously.

Complete your profile with clear photos and an honest, friendly bio. Be active—check messages regularly and initiate conversations. Use video chat to build rapport faster. Be respectful, patient, and genuine. Check our blog for more dating tips and advice tailored to Calgary singles.

No, video chats are never recorded or stored on our servers. They are private, peer-to-peer connections between users. We do not have access to the content of your video calls, and they are not saved on our platform.